Cookie Statement

This Cookie Statement explains how cookies are placed on the hard drive of your computer, tablet and/or mobile telephone (referred to below as: "peripherals") in order to log information. It also sets out the purposes for which the collected information is used. We therefore advise you to read this Cookie Statement carefully.

What are cookies?

Cookies are small text files that are sent to your browser when you visit this website and stored on your hard drive or in the memory of your peripherals. The browser is then able to send this information back the next time you visit the website. The cookies placed via this website cannot damage your peripherals or the files stored in them.

Ricoh cookies

Ricoh places functional cookies itself and also reads their data itself. No other parties are involved in this. These are what are known as first-party cookies. The cookies are needed to provide the service you have requested. Our site would not function properly without them. Functional cookies ensure, for example, that after logging in at the website you do not have to log in again for each page. As well as functional cookies, Ricoh places cookies that are only stored on your peripherals for a limited amount of time. These cookies are automatically deleted as soon as you close the web browser. These session cookies are used to track your surfing behavior on the website during a certain visit. Ricoh uses this information to adapt the website to the needs of the visitors. Ricoh also places cookies that remain on your peripherals for a longer period of time. These permanent cookies are used to recognize your peripherals the next time you visit the website. These cookies make it possible for Ricoh to show you the website that has been specifically tailored to your preferences. Since your preferences have already been configured, you save time during a new visit to the site, which makes it easier to use. Ricoh also uses permanent cookies to track your surfing behavior. Ricoh uses these tracking cookies to register your surfing behavior on the website and to make you offers based specifically on that behavior.

Reading data without cookies

As well as placing cookies, Ricoh reads data from your browser and peripherals without placing a cookie. This way Ricoh gathers the (technical) properties of your peripherals and the software you use, such as the operating system, the browser settings, installed plugins, time zone and screen resolution. Ricoh uses this information to track your surfing behavior, but also to ensure that the site works properly on your peripherals and software.

Third-party cookies

Apart from the cookies that Ricoh itself places and the reading of peripherals data, what are known as third-party cookies are also placed on your peripherals. Ricoh has no control or right of say concerning the use of these cookies and/or how third-parties use the information collected with those cookies. All that Ricoh does is to offer the platform that makes it possible for these third-party cookies to be placed. It should be noted that the further conditions of the third-parties may be applicable to the use of the information collected. The types of third-party cookie that are placed via the website are set out below.

Google Analytics

Ricoh uses Google Analytics to collect webs statistics concerning the use of and visits to the website. Google Analytics places a permanent cookie on your peripherals to register your use of the website. This information is then analyzed by Google and the results are issued to Ricoh. This gives Ricoh an insight into how the website is used and is able on that basis to make any necessary changes to its website or service. Google may issue this information to third-parties if legally obliged to do so and/or if third parties process the information on Googles behalf. Google can decide whether or not to use the information for other Google services.

Deleting cookies

You can always withdraw your permission for Ricoh to place and read first and third party cookies by configuring your browser in such a way that it does not accept any cookies and/or delete cookies that have already been placed in your browser. How to remove cookies will be explained in your internet browser manual. You should however bear in mind that deleting cookies may result in certain parts of the website no longer working or working properly.

Privacy Statement

It is possible that the information collected or otherwise read will contain personal data. If that is the case, the processing of that personal data is also subject to the Privacy Statement of Ricoh, which can be read here.


This Cookie Statement is subject to amendment at all times. Amendments to this Cookie Statement will be announced on the website.

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